What We Offer Families
Three calm, practical arrangements to support older relatives at home and keep families well-informed and connected.
A Calm, Step-by-Step Way of Working
Every arrangement begins with a conversation. We take the time to understand the household, the older relative's preferences, and what the family hopes to have in place. From there, we move at a pace that feels comfortable for everyone.
Initial Conversation
We listen to what matters most — the daily patterns, the family's questions, and the older relative's preferences.
Arrangement Agreed
We agree on the scope, timing, and any materials that will be shared with the family.
Support Begins
Sessions, setup visits, or occasion planning start according to the agreed schedule — no hurry.
Follow-Up Included
Each arrangement includes a follow-up window so families can settle into the new routine.
Caregiver Guidance Workshops
Friendly, plain-language sessions for family members covering daily routines, comfortable home setups, and ways to communicate warmly with an older relative. For relatives who want practical guidance and reassurance as they take on more day-to-day responsibility.
Sessions are kept small so everyone has space to ask questions and work through situations at home. Materials are written in clear, everyday language — no jargon.
What is included
How it unfolds
Introductory call — We discuss the family's current situation and the questions they most want answered.
Session planning — Topics are shaped around what the family most wants to feel confident about.
Sessions held — Small-group or one-to-one, at a time and format that suits the family.
Follow-up window — Questions that come up afterwards are welcomed for a set period after the last session.
Starting from
RM 680
per arrangement
Sessions adapted for each family's situation
Gentle, patient setup and practice visits
Technology Connection Help
Setting up and explaining simple video calls, messaging, and photo sharing so an older relative stays in touch with family near and far. For households that want to make staying connected easy and stress-free.
We approach every device at the pace of the person using it. Large-print guides stay in the home as a calm reference, and a refresher visit is included so nothing feels rushed.
What is included
How it unfolds
Understanding the household — We ask about the device and which family members the older relative most wants to reach.
Setup visit — Device is configured, applications are installed, and everything is tested together.
Practice sessions — The older relative practises at their own pace, with support alongside until they feel at ease.
Refresher visit — A short follow-up to check in and address anything that has come up in daily use.
Starting from
RM 1,200
per arrangement
Festive & Occasion Support
Helping organise birthdays, holidays, family visits, and special days at home — from preparation to gentle hosting support. Suited to families who want meaningful occasions to feel relaxed and well arranged.
We work ahead of the day so that when it arrives, the family can simply be present. Coordination of helpers and practical preparation happens quietly in the background.
What is included
How it unfolds
Occasion briefing — We discuss the event, who will be attending, and how the day should feel.
Planning ahead — An occasion plan is prepared and agreed with the family well before the date.
Preparation period — Helpers are coordinated and practical arrangements are made at a calm pace.
On-the-day support — A Nuri team member is on hand so the family can focus on the moment.
Starting from
RM 3,600
per occasion
From Hari Raya to quiet birthdays at home
Which arrangement fits your situation?
Each arrangement is designed for a different moment in the family's journey. Here is a simple overview to help you find the right starting point.
| Your Situation | Caregiver Workshops RM 680 |
Technology Help RM 1,200 |
Occasion Support RM 3,600 |
|---|---|---|---|
| Taking on more day-to-day responsibility for an older relative | — | — | |
| Older relative feels out of touch with family near or far | — | — | |
| Family wants to share photos and video calls regularly | — | — | |
| Planning a special day or family gathering at home | — | — | |
| Need plain-language guidance on home routines and setups | — | — | |
| Upcoming festive season with family members visiting | — | — |
Not sure which fits best? Send us a message and we will help you think it through.
The way we approach every arrangement
These are the commitments that shape each session, visit, and occasion we support.
We Listen First
Every arrangement starts with a genuine conversation. We do not assume — we ask and listen carefully to what the family and older relative need.
Privacy Respected
Family details and home information are handled with care and shared only within the team directly involved in the arrangement.
Punctual and Prepared
Sessions and visits happen when agreed. We arrive prepared with materials ready so time together is spent well.
Plain Language Throughout
All guides, explanations, and written materials are in clear everyday English — no jargon and no complicated terminology.
Family Involvement Welcome
Family members based elsewhere in Malaysia or abroad are encouraged to join by video call where arrangements allow.
Follow-Up on Every Arrangement
Each arrangement includes a follow-up window so questions that come up in the days after can be answered calmly and properly.
Clear, straightforward pricing
Each arrangement is priced as a complete package. No hidden extras — everything described is included.
Caregiver Guidance Workshops
Practical sessions for family members taking on more responsibility at home.
RM 680
per arrangement
- Small-group or one-to-one sessions
- Printed home guides included
- Session recording provided
- Follow-up question allowance
Technology Connection Help
Setup and practice sessions to keep older relatives connected with family.
RM 1,200
per arrangement
- Device setup and app configuration
- Gentle practice sessions included
- Large-print quick guide for the home
- Short refresher visit included
Festive & Occasion Support
Planning and on-the-day coordination for special occasions at home.
RM 3,600
per occasion
- Written occasion plan prepared in advance
- Coordination of helpers and preparation
- On-the-day hosting support
- Arranged per occasion with lead time
Not sure where to begin?
A short conversation is often all it takes. Tell us a little about the family's situation and we will help you find the most fitting arrangement.
Monday – Friday, 9 am – 6 pm · Saturday, 9 am – 1 pm · Kuala Lumpur